• You must arrive 10 minutes before the departure time at the designated meeting point.
• In case of delay on the part of the participants, participation in the tour is not guaranteed and there is no refund.
• Please report food intolerances, allergies or special needs in advance. We will do our best to satisfy them, but cannot guarantee full management during the experience.
• A staff member will contact you the day before the experience to confirm all details.
• The presence of dogs is allowed, provided they are kept on a leash and wearing a muzzle, in compliance with current regulations and other participants.
• In case of reduced mobility, advance notice is required to allow the staff to better organize the reception and ensure adequate service.
• It is also possible to participate with a stroller.
